Return Policy - Estudio Crudo

At Estudio Crudo we value your commitment to training and the gastronomic experience. Therefore, we want our policies to be clear, fair and transparent.

Digital products and online courses

All registrations for our digital courses and online training products are non-refundable. However, we understand that unforeseen circumstances may arise. Therefore, we offer a content exchange option if all of the following conditions are met:

  • The application is made within 48 hours of registration.

  • The user has viewed less than 5% of the course content.

In these cases, we will evaluate your request and, if appropriate, an exchange for another course of equal or lesser value may be offered. Estudio Crudo is not obliged to make this exchange if the above mentioned conditions are not met.

2. Suspension or rescheduling by Estudio Crudo

In case of cancellation or rescheduling of a class or course by Estudio Crudo, you have the right to request a full refund of the amount paid. This request must be made within 7 days of the original date of the cancelled activity. You may also be offered, if you wish, the possibility of rescheduling your participation in a future edition.

3. Face-to-face courses

The return conditions for classroom courses are detailed on the page of each activity. In general:

  • Refunds will only be made if the cancellation is made by Estudio Crudo.

  • If you need to reschedule your attendance, we will do our best to find a new date that fits your needs. In these cases, your investment can be validated as credit for other digital products or future face-to-face activities.

Refund Policy for Presential Classes

At Estudio Crudo, we appreciate your interest in our courses and workshops. We understand that unforeseen circumstances may arise that require cancellation of your participation. The following is our refund policy:

Cancellation with Refund:

  • Classes or courses paid for in full or in part may be cancelled with a full refund up to 30 days prior to the scheduled start date of the course.


No refunds will be made after 30 days:

  • After 30 days prior to the start of the course, no refunds will be made. Instead, the balance paid will remain in favor of the student for future Estudio Crudo courses or workshops, subject to the availability of places in the desired courses.


Suspension by Estudio Crudo:

  • In the event that Estudio Crudo must suspend the course or workshop for reasons beyond its control, the total amount of your payment will be refunded in the same currency you have paid. No claims will be accepted for extra charges, such as tickets or stays in the cities where our classes are given.

We encourage you to contact our team before making a cancellation in order to find the best solution for your case.