You can return the course as long as no more than 72 hours have passed since the purchase and you have not taken totally or partially some of the contents of Estudio Crudo. Only in this case we will refund the amount of your purchase. The means by which the refund will be made will be agreed with the buyer, depending on their geographical location and method of payment.
On Demand Class Return Policy
LIVE Class Return Policy
The amount that has been deposited, transferred or paid by any of the payment platforms will not be refunded in case of not attending the live class, or due to connectivity problems of the student. By canceling up to 5 days before the course date, the balance will be available for future courses, seminars, workshops or classes for the next 30 days.
Refund Policy for Presential Classes
At Estudio Crudo, we appreciate your interest in our courses and workshops. We understand that unforeseen circumstances may arise that require cancellation of your participation. The following is our refund policy:
Cancellation with Refund:
- Classes or courses paid for in full or in part may be cancelled with a full refund up to 30 days prior to the scheduled start date of the course.
No refunds will be made after 30 days:
- After 30 days prior to the start of the course, no refunds will be made. Instead, the balance paid will remain in favor of the student for future Estudio Crudo courses or workshops, subject to the availability of places in the desired courses.
Suspension by Estudio Crudo:
- In the event that Estudio Crudo must suspend the course or workshop for reasons beyond its control, the total amount of your payment will be refunded in the same currency you have paid. No claims will be accepted for extra charges, such as tickets or stays in the cities where our classes are given.
We encourage you to contact our team before making a cancellation in order to find the best solution for your case.